FAQ’s about Myanmar and our tours to Burma
Question: – Are you a Licensed Travel Agent/ Burma Tour Operator?
Myanmar Tours Expert answers: Yes, we are a Licensed Travel Agent and Tour Operator granted by Ministry of Hotels & Tourism, The Republic of Union of Myanmar.
Question: – How long have you been working in Tourism Business?
Myanmar Tours Expert answers: We have started the tourism business in Burma – Myanmar since 2008.
Question – How can I get a Burma – Myanmar visa?
Myanmar Tours Expert answers: We can handle this for you. We will request you to fill in the Visa application form with your passport and signature attached to the form then send back to us. Base on your information, we will send you the approval Visa letter after 2 working weeks. With the approval letter, you can enter Burma.
Question – What is a ready-made tour?
Myanmar Tours Expert answers: The tour programs or packages that we have posted to offer you on this web site as ‘Myanmar At A Glance ’ or ‘Burma Highlight Tour’.
Question – What is a tailor made tour?
Myanmar Tours Expert answers: We are always pleased to design the tailor-made tour programs which are totally based on the travel interests and plans of the customers.
Question – What do you mean by customized service?
Myanmar Tours Expert answers: Customized service includes email correspondence with our travel team of Myanmar Tours Expert who take personal care of you.
Question – What type of meals are available during my trip?
Myanmar Tours Expert answers: Normally, our prices are based on bed and breakfast. Many hotels provide buffet breakfast (including eggs)and budget hotels serve continental breakfast; tea or coffee, toast, butter, jam, juice or fruits and sometimes with eggs.
PLEASE NOTE: Sometimes guesthouses and budget hotels prepare the breakfast 2 hours BEFORE you get it! The night before make sure to tell the staff Not to do your breakfast unless you sit at your breakfast table!!
There are also Sino-Burmese restaurants, typical Burmese, Shan food at Inle lake area, European, Italian and Indian dishes available during your trip. Just ask your guide!
Question – Will I be picked up at the airport upon arrival?
Myanmar Tours Expert answers: Yes! Upon your arrival in the airports, our guides and drivers will be staying there to pick you up.
Question – How do I recognize the tour guide?
Myanmar Tours Expert answers: Our tour guide will hold a signboard showing your name.
Question – What is a guide ‘throughout’ and a ‘station’ guide?
Myanmar Tours Expert answers: A throughout guide accompanies you throughout the tour. A station guide is located in each city. We have both many good station guides as well as ‘throughout’.
Question – Can I change the tour dates?
Myanmar Tours Expert answers: Yes, you can change the tour date before 60 days of arrival. A change of tour date within 60 days will be treated as a cancellation and cancellation fees will apply accordingly.
Question – How can I cover my expenses in case of cancellation?
Myanmar Tours Expert answers: Please apply for travel insurance in your country. The insurance company needs your booking confirmation from Burma Tours Asia Co. Ltd.
Question – Can we order an extra bed in the hotel room?
Myanmar Tours Expert answers: Yes, you can.
Question – What about child policy?
Myanmar Tours Expert answers: Just ask, we have child policy.
Question – What is the best time for booking ?
Myanmar Tours Expert answers: 30 days prior to your trip. Within this term you will be able to process your visa in time and domestic transportation will be available for booking. But if you are traveling in high season it is better to take care of accommodation earlier than this term – for high season 2 months at least are recommendable in order to get all hotels and domestic flights confirmed.
Question – How credit cards work out in Burma (Myanmar)?
Myanmar Tours Expert answers: The credit cards – AMERICAN EXPRESS, DINERS, VISA, MASTER – are now accepted to settle any monetary transactions from and to Burma (Myanmar) with 5% service charge added.
Please be advised that US$ cash is accepted widely in all parts of country. We suggest that you bring USD notes in small and big denominations. US$ 100 bills with CD numbers are not welcome in Myanmar due to some bad rumors.
Question – How about GSM or mobile phone connection in Burma (Myanmar)?
Myanmar Tours Expert answers: Burma (Myanmar) GSM or mobile phone service support network for local users only and no network traffic for global phone users. However, if you bring your mobile phone into Myanmar and if you need to call outside Burma (Myanmar), you can purchase a one-time GSM mobile cards at the nearest mobile stores, please ask your guide!
Question – Are overseas communication available during my trip?
Myanmar Tours Expert answers: You can have international connection by phone, fax, email and internet from Burma (Myanmar). Internet is accessible in Yangon, Bagan and Mandalay as well as Shan State. All mail providers are available, however, the connection is slow mostly. Normally, we provide contact phone numbers for your hotels and our Yangon office has 24 hour stand-by for any incoming messages for our clients during their travel.
Question – How can I use Internet in Burma (Myanmar)?
Myanmar Tours Expert answers: Internet access is available in Yangon, Bagan, Mandalay and Inle Lake area, but do expect that it can work slow!!!
Question – Is emergency medical service available?
Myanmar Tours Expert answers: Yes it is. International SOS has had operations in (Burma) Myanmar since 1987 and opened its first Clinic and Alarm Center in Yangon in August 1995. We provide full out patient and emergency services for SOS members and visitors in Myanmar, backed by a professional team of expatriate and national medical specialists.
Myanmar International SOS Limited
The New World Inya Lake Hotel
37 Kaba Aye Pagoda Road
Yangon, Union of Myanmar
(95) (1) 667 879
(95) (1) 667 866
(95) (1) 667 877
(95) (1) 667 866
Web Site: http://www.internationalsos.com/countries/Myanmar/
Question: The famous question – tipping???
Myanmar Tours Expert answers: We leave it to our guests to decide what’s fair. Normally US$ 5 per day for a driver and US$ 10 per day for guide – it absolutely depends on your satisfaction with their service!
Question – What is the status of Malaria?
Myanmar Tours Expert answers: Malaria was wiped out in Yangon, Bagan, Mandalay and Inle lake areas since several decades ago.
The areas in far eastern regions near the China and Thailand border, north and western mountain ranges are considered as Malaria areas. We do recommend our customers to bring the mosquito repellent JAICO ( Belgium product) which looks like a deodorant roller.
Question – What are useful gifts for local people?
Myanmar Tours Expert answers: It would be better in remote areas to offer things like writing books, pens, pencils for school children and some simple t-shirts for all ages, medication such as paracetamol, etc.
Question – Why should I have to take off my shoes and socks in religious compounds?
Myanmar Tours Expert answers: We maintain and value responsible travel! It is a tradition and all local people also take off their foot wear in religious compounds. It is a sense of respect not because of Buddha thought so.
This is a strong tradition in Buddhist pagodas and temples; however, some Buddhist monasteries allow wearing shoes in monastic compound while most do not.
Question – What about drinking water?
Myanmar Tours Expert answers: There are many a brand of Bottled water purified by high quality system available everywhere. Tap water is not recommended to drink.
Question – Does nightlife exist in Burma (Myanmar) yet?
Myanmar Tours Expert answers: Most stalls and shops close at 9 PM and restaurants closed at 10 PM in Yangon and Mandalay (except in the hotels and the L’Opera and Le Planteur in Yangon). But there are a few discos at some hotels in Yangon.
Question – Can I buy modern films and batteries in Burma (Myanmar)?
Myanmar Tours Expert answers: There are latest model of films, batteries, cameras and other electrical gears are available in Yangon and Mandalay.
Question – Is it safe to walk at night in the cities?
Myanmar Tours Expert answers: It is SUPER safe to walk at night in Yangon, Mandalay and Inle Lake. However, in Bagan, due to the heat, at night, be careful of snakes on strolling, bring a light with you always!!!